Privacy
Privacy Policy
(Articles 13 and 14 of Regulation (EU) 2016/679 and applicable provisions of Legislative Decree No. 196/2003, as amended by Legislative Decree No. 101/2018)
Dear User,
Pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR) and the applicable provisions of Legislative Decree No. 196/2003, as amended by Legislative Decree No. 101/2018, we hereby inform you that the personal data you provide or that is otherwise collected at the time of your interaction with us will be processed in compliance with applicable legislation and the principles of lawfulness, fairness, transparency, data minimisation, accuracy, storage limitation, integrity, confidentiality and accountability.
WHO WE ARE
The Data Controller is RAITO S.R.L., with registered office at Via Diaz No. 102, 80026 Casoria (NA), Italy, Tax Code: 04909280960, VAT Number: 04909280960, which, within the scope of its responsibilities, may engage specifically appointed data processors.
In conducting its business, the Company pays the utmost attention to the security and confidentiality of its customers’ personal data.
The Company acts as the Data Controller of the personal data collected through this website.
WHAT PERSONAL DATA CONCERNING YOU MAY BE COLLECTED
The following categories of personal data concerning you may be collected:
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Contact details – information relating to your name, telephone number and email address.
HOW WE COLLECT YOUR PERSONAL DATA
The Company collects and processes your personal data in the following circumstances:
- if you make a booking or purchase, or request to be contacted through the website, for example by completing a dedicated form or entering data on our website;
- if you request to receive updates about the Company’s initiatives by email.
If you provide personal data on behalf of another person, you must ensure in advance that the individuals concerned have read this Privacy Policy.
We kindly ask you to help us keep your personal data up to date by informing us of any changes.
FOR WHAT PURPOSES YOUR PERSONAL DATA MAY BE USED
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a) Collection and storage of your personal data for the purpose of providing booking/purchasing services.
The Company may process your contact details for the purpose of establishing and performing contractual relationships, providing the requested services, and responding to reports and complaints.
The Company may also use your contact details, particularly your email address, to provide you with information relating to the service.
Legal basis for processing: consent.
Consent may be withdrawn at any time.
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b) Marketing to meet your needs and provide you with invitations to events and publications, including those tailored to your preferences. The Company may process your contact details for marketing purposes through automated communication methods (email, SMS and other mass messaging tools, push notifications, etc.) and traditional communication methods (such as telephone calls with an operator), as well as for market research and statistical surveys, provided that you have given your specific consent.
Legal basis for processing: consent.
Consent may be withdrawn at any time.
HOW WE KEEP YOUR PERSONAL DATA SECURE
The Company implements all necessary security measures to enhance protection and maintain the security, integrity and accessibility of your personal data.
All your personal data are stored on our secure servers (or in appropriately archived paper records) and may be accessed and used in accordance with our security standards and policies.
HOW LONG WE RETAIN YOUR INFORMATION
We retain your personal data only for as long as necessary to fulfil the purposes for which they were collected or for any other legitimate related purpose. Therefore, where personal data are processed for two different purposes, we will retain them until the purpose with the longer retention period has ceased to apply. However, we will no longer process personal data for any purpose for which the applicable retention period has expired.
We restrict access to your personal data to those who need to use them for relevant purposes.
Personal data that are no longer necessary, or for which there is no longer a legal basis for retention, are irreversibly anonymised (and may therefore be retained) or securely destroyed.
In the event of disputes: where it is necessary to defend ourselves, take action or assert claims against you or third parties, we may retain the personal data that we reasonably consider necessary for such purposes for as long as those claims may be pursued.
WITH WHOM WE MAY SHARE YOUR PERSONAL DATA
Your personal data may be accessed by duly authorised employees.
CONTACTS
The Company’s contact details, in its capacity as Data Controller, and those of the Data Protection Officer (DPO) may be requested by emailing: [email protected]
YOUR DATA PROTECTION RIGHTS AND YOUR RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY
Under certain conditions, you have the right to ask the Company to:
- provide access to your personal data;
- provide a copy of the personal data you have supplied to us;
- rectify the data we hold about you;
- erase any data for which we no longer have a legal basis for processing;
- object to processing, where provided for under applicable law;
- withdraw your consent, where processing is based on consent;
- restrict the way in which we process your personal data, within the limits established by applicable data protection legislation.
The exercise of these rights is subject to certain exceptions intended to safeguard the public interest (for example, the prevention or detection of crime) and our own interests (for example, the protection of professional secrecy). If you exercise any of the above rights, we will verify that you are entitled to do so and will generally respond within one month.
We will make every effort to address any concerns you may have regarding the way your personal data are processed. However, if you wish, you may lodge a complaint or submit a report to the competent data protection authority using the following contact details: Italian Data Protection Authority (Garante per la protezione dei dati personali) – Piazza di Monte Citorio No. 121 – 00186 Rome, Italy – Fax: (+39) 06.69677.3785 – Telephone: (+39) 06.696771 – Email: [email protected] – Certified email (PEC): [email protected].
